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    • Home
    • About Us
    • Doctors
    • GP Services
    • Serenity Women's Health
    • PATHOLOGY
    • Specialists/Allied Health
    • Fees
    • Contact
    • Patient Hub
GreenHills Health Hub
  • Home
  • About Us
  • Doctors
  • GP Services
  • Serenity Women's Health
  • PATHOLOGY
  • Specialists/Allied Health
  • Fees
  • Contact
  • Patient Hub

Out of hours care

13Cure

GP access

Call: 132873


This is a telehealth service available to our patients after hours. It is 100% bulk billed for eligible patients.


Consulting hours:

Monday - Friday: 6:00pm to 8:00am 

(call centre open 4pm)

Saturday: from 12:00pm

(call centre open 10am)

Sunday and Public Holidays: 24 hours 

(call centre open 24 hours)

GP access

GP access

Call:  (02) 4926 0500 


 GP Access provides comprehensive and quality after-hours medical care and advice to people of Newcastle, Lake Macquarie, Maitland and surrounding areas.


GP access are open and available when GreenHills Health Hub is closed.


GP Access After Hours operates via a phone triage and appointment system. Their service is staf

Call:  (02) 4926 0500 


 GP Access provides comprehensive and quality after-hours medical care and advice to people of Newcastle, Lake Macquarie, Maitland and surrounding areas.


GP access are open and available when GreenHills Health Hub is closed.


GP Access After Hours operates via a phone triage and appointment system. Their service is staffed with around 180 qualified local general practitioners (GP's) and a team of registered nurses (RN's), receptionists and other clinical staff. 


For routine and non-urgent care, you should make an appointment to see your regular GP in business hours.


GP Access provides bulk-billed services for eligible consultations. Their services include a clinic based face-to-face appointment or where appropriate, a Telehealth consultation. GP Access staff will discuss eligibility/ineligibility for a Telehealth consultation at the time of the telephone triage. A fee will be charged if a patient does not meet the eligibility requirements set by Medicare and proceeds with a Telehealth consultation.


GP access are members of the Pride in Health + Wellbeing program and are proud to offer their services in an inclusive and culturally safe environment.


 Monday - Friday: 5.30pm to 8.00am
Weekends: 12:00pm Saturday to 8.00am Monday
Public Holidays: 24 Hours 


 There are five GP Access clinic locations in the Hunter region:

Belmont Hospital

Calvary Mater Hospital

John Hunter Hospital

Maitland Hospital

Westlakes Community Health Centre

Health Direct

Call: 1800 022 222


A government-funded service, providing quality, approved health information and advice 

Medicare Urgent Care Clinics

Maitland (53 Day Street), Cessnock, Tamworth, Umina, Lake Haven & Charlestown. 


Maitland Medicare UCC Open 8am - 10pm, 7 days a week.

Bulk-billed, short-term, episodic care for non-life threatening conditions e.g. minor fractures, sprains, minor infections, respiratory illnesses, mild burns, stomach pains, urinary tract infections. 

Booked or walk-in appointments available.  

Heal Specialist Urgent Care

East Maitland (30 Metford Road) 

Open 8am - 6pm, 7 days a week.

Newcastle

Open 8am - 8pm, 7 days a week.

 Private walk-in urgent care from a team of experienced specialists, without the stress of the emergency department. 

Call: 13 0009 0009

Booked or walk-in appointments available.  

Crisis Support & Emergency

Any of the 24/7crisis support helplines.


Emergency - Triple Zero (000)  

Practice Newsletters

GreenHills Health Hub Newsletter Sept 2026 (pdf)Download

Practice Policies

PRACTICE INFORMATION SHEET - GHH (pdf)Download
PRIVACY POLICY (pdf)Download
COMPLAINTS AND FEEDBACK POLICY (pdf)Download
OPEN DISCLOSURE POLICY (pdf)Download
COMMUNICATION POLICY (pdf)Download
NON-ATTENDANCE, CANCELLATION & DEBT COLLECTION POLICY (pdf)Download
ZERO TOLERANCE POLICY (pdf)Download
VISITOR POLICY (pdf)Download
REQUEST TO ACCESS PERSONAL INFORMATION POLICY (pdf)Download
MEDICAL CERTIFICATE, SCRIPT & SPECIALIST REFERRAL REQUEST POLICY (pdf)Download
CEASING PATIENT CARE POLICY (pdf)Download
TELEPHONE CONSULTATION POLICY (pdf)Download
PATIENT RIGHTS AND RESPONSIBILITIES POLICY (pdf)Download
CULTURAL SAFETY POLICY (pdf)Download
REQUEST TO ACCESS PERSONAL INFORMATION POLICY (pdf)Download

Practice Policies

ANTI-DISCRIMINATION POLICY – PATIENTS (pdf)Download
CLINICAL REMINDERS, RESULTS & RECALL POLICY (pdf)Download
RESEARCH POLICY (pdf)Download
MANAGEMENT OF PATIENT HEALTH INFORMATION POLICY (pdf)Download

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